Answered By: Karen Janke
Last Updated: Aug 11, 2022     Views: 58

Many of the readings linked to from inside Canvas are from library subscription resources, and you must authenticate as a member of the Erikson community to use them.  The credentials you use are the same you use for your Erikson email, Canvas, My.Erikson, or Office.com.  

When you see a Microsoft logon screen, use your Erikson email and password. 

Sometimes, students who also have a personal Office.com account experience problems logging in.  The best practice is to use one browser for your Erikson-related activities, and a different browser for your personal Office.com activities.  

If you experience difficulties logging in, please contact libraryhelp@erikson.edu and be sure to tell us:

  1. Your name
  2. Your course name and number (e.g. SED I, CHLD_C421_M2_Fall2022)
  3. The specific reading you are trying to access.  
  4. The error you are receiving.  Screen shots are super helpful!
  5. Bonus information that can really help us solve your problem:  send the URL / web address from the browser.

 

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